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Privacy Policy

 

Privacy policy www.aventra-melbourne.com

Version 0.1 

This page was last modified on 17-10-2024. 

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what data we collect when you use our website, why we collect this data and how we use it to improve your user experience. This way you understand exactly how we work. 

This privacy policy applies to the services of  www.aventra-melbourne.com. You should be aware that www.aventra-melbourne.com is not responsible for the privacy policy of other sites and sources. By using this website you indicate that you accept the privacy policy. 

www.aventra-melbourne.com respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. 

Our use of collected data 

Use of our services 

When you sign up for one of our services, we ask you to provide personal information. This information is used to perform the service. The information is stored on www.aventra-melbourne.com own secure servers or those of a third party. We will not combine this information with other personal information that we have. 

Communication 

When you send us e-mail or other messages, we may retain those messages. Sometimes we ask you for your  personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on www.aventra-melbourne.com own secure servers or those of a third party. We will not combine this data with other personal data that we have. 

Cookies 

We collect data for research purposes in order to gain a better understanding of our customers, so that we can tailor our services accordingly. This website uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to www.aventra-melbourne.com ’s own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.

This website uses the Ultimate GDPR EU Cookie Banner app to ensure our use of cookies complies with the European Union's GDPR guidelines. This app helps us manage the appropriate consent requirements and safeguard the privacy of our users.

Purposes 

We do not collect or use information for purposes other than the purposes described in this Privacy Policy unless we have obtained your prior consent. 

Mobile Terms of Use

Aventra

Aventra mobile messaging service (the "Service") is operated by Aventra ("Aventra", "we", or "us"). Your use of the Service constitutes your acceptance of these terms ("Mobile Terms"). We may modify or discontinue the Service or any features thereof without notice. To the extent permitted by applicable law, we may modify these Mobile Terms at any time, and your continued use of the Service after the effective date of such changes constitutes your acceptance of such changes.

By consenting to Aventra SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Aventra via your mobile carrier to the mobile number you provided, even if your mobile number is registered on any state or federal "Do Not Call" list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, notifications, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, special offers, and other marketing offers (e.g., shopping cart reminders).

You understand that you are not required to opt into this program to make purchases, and your consent is not a condition of any purchase from Aventra. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your mobile carrier. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your mobile carrier for details. You are solely responsible for all charges related to SMS/text messaging, including charges from your mobile carrier.

You may unsubscribe from the Service at any time. To unsubscribe, text the single keyword STOP to Aventra or click on the unsubscribe link (if available) in a text message. You will receive a one-time unsubscribe text message. After this time, no further messages will be sent to your mobile device unless initiated by you. If you are subscribed to other Aventra mobile messaging programs and wish to cancel them, except where otherwise required by applicable law, you must unsubscribe from those programs separately by following the instructions in their respective mobile terms.

For support or assistance regarding the Service, text HELP to Aventra or email info@aventra-melbourne.com .

We may change the shortcode or phone number used to operate the Service at any time and will notify you of such changes. You acknowledge that any messages, including STOP or HELP requests, that you send to a changed shortcode or phone number may not be received, and we are not responsible for honoring any requests made in such messages.

The mobile carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you must enroll in the program with your new number.

To the extent permitted by applicable law, you agree that we are not liable for any failed, delayed or misdirected delivery of any information transmitted through the Service, any errors in such information, and/or any action you take or do not take based on the information or the Service.

We respect your right to privacy. Please see our Privacy Policy for information about how we collect and use your personal information.

Third parties 

The information is not shared with third parties with the exception of web applications that we use for our webshop. This includes the Judge.me review system. This data will only be used for the purpose of the application in question and will not be distributed further. Furthermore, in some cases the information can be shared internally. Our employees are obliged to  respect the confidentiality of your data. 

Changes 

This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement regularly. 

Choices for personal data 

We offer all visitors the opportunity to view, change, or delete all personal information that has been provided to us at that time. 

Adjust/unsubscribe from newsletter service 

At the bottom of each mailing you will find the option to adjust your details or to unsubscribe. 

Adjust/unsubscribe from communications 

If you want to adjust your data or have yourself removed from our files, you can contact us. See contact details below. 

Disable cookies 

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function correctly if cookies are disabled in your browser. 

Privacy Policy